Job Description

Role Overview DriveTime Family of Brands is the largest privately owned used car sales finance and servicing company in the nation. The Sales & Operations Advisor focuses on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. The role supports dealership operations and maintains compliance to ensure a consistent, high-quality customer experience. Responsibilities Build strong partnerships with customers and guide them through the DriveTime Nurture and Sales processes. Manage the full sales cycle: complete sales calls, secure appointments, and convert scheduled visits into completed sales. Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks such as documentation, tags, and title/registration. Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post-sale activities). Continuously develop sales competencies including negotiation, customer experience, and core selling skills. Collaborate with and support team members to create a positive, safe, and highly effective team environment. Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies. Serve as a training partner for new hire Sales & Operations Advisors, supporting onboarding and skill development. Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development. Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved. Qualifications High School Diploma or GED required; Associates or bachelors preferred or equivalent experience. Minimum 3 years of related work experience in sales and retail operations with proven success. Valid driver’s license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. Physical ability to remain in a stationary position at least 75% of the time and to move objects up to 20 pounds. Benefits Medical, dental, and vision coverage (employee portion covered). 401(k) plan. Company-paid life insurance. Short- and long-term disability coverage. Tuition reimbursement. Wellness program with self-guided coaching, premium discounts, and cash incentives. Paid time off, wellness days, holidays, and a consistent work schedule (closed on Sundays). Monthly bonus share, sales contests, and other performance incentives. Career growth opportunities with training and promotion programs. Equal Opportunity & Employment Policies DriveTime is an Equal Opportunity Employer. Hiring is contingent upon successful completion of background and drug screening. The company is a drug-free, tobacco-free workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected category. #J-18808-Ljbffr

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