Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr
...Job Title: Occupational Health Nurse II Location: Carmel, IN- 100% Onsite6 Months Contract - After conversion to a full time Pay Range: $40 to $45/hr on W2 Job Details Provide occupational health services including treatment and care to the site population...
...piping equipment, ductwork, and distribution piping installations. Proficiency in the installation of packaged systems, furnaces, boilers, air-cooled chillers, heat pump systems, condensers, exhaust fans, energy recovery units, unit heaters, mini-split systems, VRF/VRV...
...also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.... ...our Corporate Marketing organization. The Events Marketing Director drives the strategy, planning and execution of our event marketing...
...We are seeking an experienced Events Director to work in partnership with our PR and Social Media account teams to concept and produce events ranging from intimate media dinners to large-scale product launches and brand activations. The ideal candidate will have 8+ years...
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...