Job Description

Role Description

As our Incident Response Project Manager, you will be primarily dedicated to external, client-facing projects within our Incident Response team. You will be the driving force behind successful, thorough, and robust project deliverables that result in progressive change and secure enhancements to our client’s technical environments.

• Field questions, establish trust, and set precedent as the go-to person for all incident-related matters.
• Understand the current state of an incident and establish ownership of the overall direction of containment and recovery.
• Ensure all parties are aligned with the verticals defined.
• Work as part of a dynamic, flexing team ready to respond at a moment’s notice.
• Report directly to our Director of Incident Response PMO.

Qualifications

• Four-year degree in a relevant field.
• Working towards or have already obtained PMP certification.
• At least 5 years of experience delivering IT waterfall projects.
• Experience managing projects as the assigned PM.
• Superb writing and verbal communication skills.
• Ability to adapt working hours beyond traditional "9-to-5".
• Ready to be an effective remote worker with a dedicated home office.

Requirements

• Coordinates multiple, external technical projects from inception to completion.
• Follows established core processes, project templates, and methodologies.
• Collaborates on project planning, design, preparation of deliverables, timelining, and contingency planning.
• Understands SOW requirements and converts them into executable project plans.
• Manages project resources to effectively execute on-time deliverables.
• Tracks and manages project budget from outset through successful completion.
• Employs creative measures to keep project scope contained.
• Ensures QA standards are met before project delivery.
• Participates in incident response on-call rotation for incoming IR projects.
• Conducts post-mortems to outline lessons learned and improve internal processes.

Benefits

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced professionals aiming to deliver exceptional service.
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.

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