Job Description

Job Description

Job Description

About SEE Eyewear

SEE Eyewear is addicted to uncovering hidden gems—and not just within our product assortment.

For over 25 years, SEE has redefined the optical industry by designing and curating exclusive, limited-edition eyewear collections available only in our stores. We believe exceptional product starts with exceptional people, which is why we're committed to building a Best-in-Class team of experts, stylists, and leaders who are passionate about fashion, customer experience, and personal growth.

At SEE, you'll find a collaborative, high-performance culture where individuality is celebrated, development is encouraged, and your expertise is valued.

The Role

As a Licensed Optician, you are both a trusted optical expert and a key contributor to the success of the business. You will deliver exceptional patient and customer experiences while serving as the store's optical authority—supporting the team with technical expertise, troubleshooting complex orders, and helping elevate overall optical knowledge.

This role combines patient care, styling, sales, and leadership. The ideal candidate is passionate about eyewear, thrives in a performance-driven environment, and enjoys coaching others while building lasting relationships with customers.

What You'll DoDeliver an Exceptional Customer Experience

• Guide customers through the eyewear selection process by combining fashion expertise with optical knowledge
• Recommend frames, lenses, and lens enhancements based on lifestyle and vision needs
• Create meaningful relationships that drive customer loyalty and repeat business
• Partner with Optometrists and retail team members to ensure a seamless patient journey

Serve as the Optical Expert

• Troubleshoot complex optical issues and support the team with technical questions
• Ensure prescriptions, measurements, and orders are completed accurately
• Partner closely with the SEE Lab to resolve issues and maintain exceptional quality standards
• Stay current on lens technologies, optical best practices, and industry trends
• Communicate optical updates and education to store teams

Drive Business Performance

• Meet and exceed individual sales and KPI goals
• Support team selling and contribute to overall store performance
• Identify opportunities to build customer relationships and drive traffic to the business
• Utilize downtime productively to support store operations and customer engagement

Lead Through Influence

• Partner with Store Leadership to develop the optical knowledge of the team
• Coach and support peers through training, mentorship, and collaboration
• Model SEE's selling standards and customer experience expectations
• Contribute to a positive, respectful, and solutions-oriented team culture

What We're Looking ForProfessional

You handle challenging situations with integrity, maturity, and professionalism.

Team Player

You collaborate effectively, communicate openly, and support the success of those around you.

Entrepreneurial

You take ownership of your business and proactively seek opportunities to grow sales and customer relationships.

Eager to Learn

You embrace feedback and continuously pursue growth and development.

Accountable

You take responsibility for your results and consistently follow through on commitments.

Fashion-Focused

You are passionate about eyewear, style, and helping customers look and feel their best.

Patient-Centric

You understand that exceptional patient care and customer service are at the heart of every interaction.

Qualifications

• Current Licensed Dispensing Optician License in the state of operation
• Optical experience required
• Previous luxury retail, fashion, or optical experience preferred
• Strong communication, relationship-building, and problem-solving skills
• Comfortable working in a performance-based sales environment
• Ability to work evenings, weekends, and holidays as business needs require

Physical Requirements

• Ability to stand for extended periods of time
• Ability to lift up to 30 pounds occasionally
• Ability to perform the essential functions of a retail environment

Why SEE?

At SEE, you'll join a company that values expertise, rewards performance, and invests in the growth of its people. You'll work alongside passionate professionals in a fashion-forward environment where your knowledge, personality, and contributions make a direct impact every day.

Job Tags

Weekend work, Afternoon shift

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