Construction Operations Manager Job at Ideal Siding, Durham, NC

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  • Ideal Siding
  • Durham, NC

Job Description

About Ideal Siding Ideal Siding is the fastest-growing siding renovation company in North America, with multiple divisions across Canada and the U.S. We’re redefining the home exterior renovation industry through innovation, exceptional service, and a people-first culture. Our team is driven, professional, and passionate about helping homeowners improve their homes while building long-term trust in our brand. Benefits Project-based bonus Competitive salary Flexible schedule Opportunity for advancement Training & development About The Role Ideal Siding Durham is seeking a Construction Operations Manager to oversee residential projects from planning through completion. This role is hands‑on and field‑focused, with full responsibility for keeping projects moving, crews coordinated, and homeowners informed. You will serve as the central point of contact, balancing schedules, people, and expectations to deliver quality results. Day‑to‑day work includes coordinating installers, managing materials, communicating with clients, and stepping in quickly when plans change. You will have autonomy to manage your workload, support from a well‑established corporate team, and the satisfaction of seeing finished projects you helped bring to life. This position is ideal for someone who prefers action over desk time and enjoys solving real‑world problems. For the right candidate, there may also be an opportunity to take on a sales component within the role, including homeowner consultations, lead follow‑up, and helping convert qualified opportunities into signed projects. This would allow the role to grow beyond operations for someone who is interested in a broader scope and additional earning potential. What You Can Expect Compensation: Competitive pay structure with performance‑based incentive opportunities, including project‑based bonuses of up to $10,000 annually, based on results and overall project performance. Training and Resources: Comprehensive onboarding, ongoing leadership development, and access to corporate systems and experienced franchise partners. Fast‑Paced Environment: A role that blends project oversight, team leadership, and customer interaction in a growing construction business. Growth Opportunity: Be part of an expanding organization with clear paths for advancement. For candidates interested in a broader role, there is potential to expand into sales‑related responsibilities over time. Schedule Flexibility: This is a field‑based position, not a desk role. Team members are trusted to manage their time around job sites, client meetings, and operational priorities. What Your Day Will Look Like Morning Planning: Review the daily project schedule, confirm crews are ready, and coordinate with suppliers to ensure materials arrive on time. Client Updates: Communicate with homeowners to share progress updates, answer questions, and maintain a high level of customer satisfaction throughout the project lifecycle. Midday Operations: Place material orders, manage change requests, track budgets, and recruit, schedule, and oversee installation crews as required. Issue Resolution: Tackle unexpected challenges such as delivery delays or customer concerns, working quickly with your team to keep projects moving forward. Business Development Support: For candidates interested in the sales side of the business, there may be opportunities to meet with homeowners, follow up on leads, and support the sales process from consultation through close. End‑of‑Day Review: Assess project progress, set priorities for upcoming days, and plan next steps to keep operations running smoothly. What We Are Looking For Construction Operations Experience: Background in project management or operations, preferably within construction, renovation, or a related industry. Leadership and Organization: Proven ability to recruit and manage crews, coordinate vendors, and juggle multiple projects simultaneously. Customer‑Focused Mindset: Strong communication skills with the ability to build trust and manage client expectations. Technology Comfortable: Confident using software tools for scheduling, reporting, and tracking customer interactions. Problem‑Solving Skills: Able to think on your feet and resolve issues quickly, whether related to materials, schedules, or customer needs. Sales Interest an Asset: Interest or experience in homeowner consultations, lead follow‑up, or project sales would be considered an asset for candidates who want to grow into a broader role. Valid driver’s license and reliable transportation for job site visits and client meetings. Ability to relocate to the franchise location, if not currently local. Flexible work from home options available. Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. #J-18808-Ljbffr Ideal Siding

Job Tags

Local area, Work from home, Relocation, Flexible hours, Day shift

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