Job Description

Job Title

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!

How You Will Enjoy Your Day

Perform, manage or supervise engineering operations in the evenings for exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, construction, structural, waste treatment plant, vehicle and other engineering work necessary to maintain the property in an optimum and efficient condition. Also, ensures the safety and comfort of the guests and team members.

Work Performed

1. Oversees and manage the maintenance team, assigning tasks and ensuring proper outcome of the work

2. Maintain and oversee all utility systems, i.e. electrical, gas, water, sewer, T.V., television

3. Maintain and operate and oversee air conditioning, heating, ventilation and refrigeration systems

4. Maintain structures, furniture, fixtures and installed equipment

5. Monitor and coordinate the services performed by outside contractors in accordance to all contracts, leases, service agreements and warranties

6. Ensure timely response to requests for service by guests, employees and management

7. Schedule all work to be done on a daily basis at a minimum of inconvenience to the guests and employees

8. Work effectively with employees and assign the most qualified person for the job

9. Assist with energy management program

10. Maintain appropriate equipment operating logs and utility consumption records

11. Purchase replacement or repair materials to maintain buildings, equipment and vehicles

12. Install equipment and replacement recommendations for worn out or model equipment and vehicles

13. Maintain a clean and orderly work area free of hazards and ensure staff adhere to safety guidelines

14. Assist Director of Engineering with expenses

15. Ensure staff are adhering to service standards and resort policies

16. Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required

17. Hold PM department meetings to review resort events, departmental policies and procedures

18. Ensure that all master keys are properly used and maintained by engineering staff

19. Maintain availability at all times in case emergency situations occur at the resort

20. Coordinate emergency, fire and flood programs with the appropriate departments and outside entities

21. Other duties as assigned

Supervision Exercised

Engineering department employees

Supervision Received

Director of Engineering

Responsibility & Authority

1. Responsible for day to day operations and preventative maintenance(PM) programs
2. Responsible for the training of all staff in department to ensure service standards and resort policies are met; responsible for compliance and safety training of staff
3. Manage and supervise daily engineering operations and staff
4. Maintain a high level of guest service at all times in all guest services areas
5. Upholds the resort commitment to hospitality
6. Work closely with all departments to ensure guest service levels are being met
7. Deal effectively with all departments with regular communication

Minimum Requirements

Bachelor's degree from four-year College or university; or equivalent related work related experience and/or training. Formal training in the following: refrigeration, plumbing, air conditioning, building and construction. Prefer 3+ years' prior supervisory skills and work experience in mechanical trades with hotel/resort, hospitals or large buildings. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current CPR and First Aid certification. Safety sensitive position.

Physical Requirements

30% Sitting

70% walking, standing, climbing and bending

Lifting/carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to work in all types of weather conditions

Ability to drive golf cart or gator

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