Job Description

WHAT WE ARE LOOKING FOR:

Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise
and implement strategies that assist in achieving delinquency and collections goals and
maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment.

WHAT WE EXPECT FROM YOU:

• Prepare and process all payments and receivables daily
• Ensure all resident accounts are accurate and current
• Establish and execute an effective collection strategy to achieve monthly delinquency
  and write-off goals
• Create and submit Failure to Pay Rent suit list accurately and timely
• Provide documentation for legal actions, as needed
• Ensure all bookkeeping processes and reporting are completed in accordance with
  internal quality control standards
• Encourage and build positive relationships with team members, customers, and
  vendors
• Provide high levels of service to all customers and team members
• Demonstrate behaviors that cultivate a positive work culture
• Contribute to community/company engagement efforts
• Perform other duties as assigned by managers/supervisors

JOB KNOWLEDGE & SKILLS:

• Understanding of basic bookkeeping and accounting principles
• Attention to detail
• Knowledge current applicable laws
• Superb customer service skills
• Strong written and verbal communication skills
• Ability to keep neat and accurate records
• Capacity to understand and follow directions
• Competence with technology including Microsoft Office
• Experience with Yardi software products a plus

• High school diploma or GED
• One year of experience with accounting related functions, or equivalent education
• Collections, credit counseling, and personal finance/budgeting experience preferred

Job Tags

Work at office

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